Shipping Policy
Shipping Policy
Last Updated: June 19, 2026
Thank you for shopping with Pasteboards & Silver. We are committed to processing and shipping your orders as quickly and accurately as possible.
Fast Shipping Commitment
At Pasteboards & Silver, we know you're excited to receive your order, and we work hard to get it out the door as quickly as possible.
Most in-stock orders ship within 24 hours.
Orders placed before 12:00 PM Pacific Time (PST) on business days will typically ship the same day.
Orders placed after 12:00 PM PST, on weekends, or on holidays will generally ship the next business day.
While we strive to meet these shipping goals, shipping times are not guaranteed and may occasionally be affected by inventory availability, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Processing
Most orders are processed within 1–3 business days after payment has been received and verified.
However, the majority of in-stock orders are processed and shipped within 24 hours.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We offer shipping through trusted carriers, including:
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United States Postal Service (USPS)
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UPS
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FedEx
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Other carriers as available
Available shipping options and rates will be displayed during checkout.
Shipping Rates
Shipping charges are calculated based on:
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Package weight
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Package dimensions
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Shipping destination
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Selected shipping method
The exact shipping cost will be shown before completing your purchase.
Domestic Shipping
We currently ship throughout the United States.
Estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
Delivery estimates are provided by the carrier and are not guaranteed.
International Shipping
We may offer international shipping to select countries.
International customers are responsible for:
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Customs duties
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Import taxes
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VAT or GST charges
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Other fees imposed by their local government
Pasteboards & Silver is not responsible for delays caused by customs processing.
Tracking Information
When available, tracking information will be emailed to you once your order has shipped.
Please allow up to 24 hours for tracking information to become active.
Lost or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is under the carrier's control.
If your package appears delayed, please first contact the shipping carrier using your tracking information.
If additional assistance is needed, contact us and we will do our best to help resolve the issue.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We may not be able to modify the order once it has shipped.
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Additional shipping fees may apply if a package is returned and requires reshipment.
Pasteboards & Silver is not responsible for orders delivered to incorrectly entered addresses.
Damaged Shipments
If your order arrives damaged:
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Retain all packaging materials.
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Take photographs of the damaged package and contents.
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Contact us within 7 days of delivery.
We will work with you to determine the appropriate resolution.
Missing Packages
If tracking indicates delivery but you have not received your package:
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Check with household members, neighbors, or building management.
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Contact the shipping carrier.
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Notify us if the package cannot be located.
We will assist in filing claims when appropriate.
Split Shipments
Orders containing multiple items may occasionally be shipped in separate packages depending on inventory availability or warehouse location.
You will not be charged additional shipping fees for approved split shipments.
Contact Us
Questions regarding shipping may be directed to:
Pasteboards & Silver
521 Elko Ave.
Reno, NV 89512
775-498-0751
support@pasteboardsandsilver.com